Legal

Terms & conditions

The basics of how content projects with Grace Smith work.

1. Services

Grace Smith provides short form, vertical user generated content for brands. Content is filmed in portrait format and typically runs between 15 seconds and 3 minutes. The exact scope of each project is agreed in writing before work begins.

2. Bookings & confirmation

A booking is confirmed once the brief has been agreed in writing and, where applicable, any product required for filming has been received. Dates are held on a first-confirmed basis.

3. Products & samples

Products sent for content creation are non-returnable unless agreed otherwise in advance. The brand is responsible for shipping costs and for ensuring products arrive in usable condition and in good time.

4. Turnaround & delivery

Standard turnaround is agreed per project and begins from the date the product is received or the onsite shoot takes place. Content is delivered digitally via a shared link.

5. Revisions

One round of minor revisions is included per deliverable, provided the request is in line with the original brief. Changes to concept, script or format after filming may require a reshoot.

6. Usage rights

Unless otherwise agreed, the brand receives usage rights for their own organic social channels, website and paid advertising. Whitelisting, third-party resale, or use by other brands requires separate written agreement.

7. Portfolio use

Grace Smith may use delivered content within her own portfolio, website and social channels as an example of work, unless a written exclusivity or confidentiality agreement is in place.

8. Onsite work

Onsite filming is available across Bedfordshire and surrounding areas. Travel outside this area may be subject to additional arrangements agreed in advance.

9. Cancellations

If a project is cancelled after filming has begun, work completed to that point remains payable. Onsite shoots cancelled with less than 48 hours' notice may be rescheduled at the discretion of the creator.

10. Content accuracy

The brand is responsible for the accuracy of any claims made about their product and for ensuring those claims comply with advertising regulations. Content will be labelled as advertising where required.

11. Contact

Questions about these terms can be sent to ugc.withgrace36@gmail.com.